Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of team of dedicated call center agents is here to exceed your expectations and provide top-notch assistance Choose Us? ✅ Expertise: Our agents are highly trained professionals with extensive knowledge of our products/services weekends, or holidays, our call center operates round the clock to provide uninterrupted support whenever whenever you need it. Customer Support: Provide exceptional customer service by addressing inquiries, resolving
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
interactions, provide feedback, and report to campaign team leaders. Handle customer service calls within the the banking sector . Ensure all outbound calls are conducted in a professional, friendly and polite manner
interactions, provide feedback, and report to campaign team leaders. Handle customer service calls within the the banking sector . Ensure all outbound calls are conducted in a professional, friendly and polite manner
incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate
incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate
and evolve the FIRST brand? Provide exceptional customer service. Provide accurate and timeous information customers (quality, accuracy, attitude etc), providing coaching & counselling as required. The correct individual performance. Subsidised company uniform. Training and development
environment, they foster creativity and initiative, providing opportunities to make a tangible impact. Join innovation and drives results. A bout the Role: Provide leadership, guidance and support to a team of service high levels of customer service. Endeavour to provide all customers with the best level of customer service SLAs, OLAs and KPI targets. Responsibilities: Provide leadership, guidance and support to a team of service 121s and coaching sessions; Identify and deliver training and development needs in line with company procedures;
service managers is extensive, including hiring, training and performance management . They also develop