service metrics, analyse customer feedback and address any gaps or areas for improvement. Must have 5
Support: Provide exceptional customer service by addressing inquiries, resolving complaints, and assisting and performance evaluations to enhance skills, address areas for improvement, and contribute to overall
sure the branch office & repair cage is always neat & tidy. Matric MS Office Good command of
sure the branch office & repair cage is always neat & tidy. Matric MS Office Good command of
service appointments to ensure satisfaction and address any additional needs or concerns. Administrative
service appointments to ensure satisfaction and address any additional needs or concerns. Administrative
(VISA approved). Proficient in the use of the MS Office suite (non-negotiable). Responsibilities: Assess SLAs are met and exceeded with respect to back-office processing requirements as per client requirements
(VISA approved). Proficient in the use of the MS Office suite (non-negotiable). Responsibilities: Assess SLAs are met and exceeded with respect to back-office processing requirements as per client requirements
process. 5. Collaborate with internal teams to address customer feedback, improve service offerings, and
process. 5. Collaborate with internal teams to address customer feedback, improve service offerings, and