including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence Service Environment. Submit weekly reports to the Team Leader detailing the number of interactions handled National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence Service Environment. Submit weekly reports to the Team Leader detailing the number of interactions handled National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship with clients
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship with clients
Service Agent (UK campaign) to join their vibrant team. The role is based in the Claremont area, Cape Town experience in a customer service agent/ contact centre agent role Evidence of sufficient experience to customer service Good initiative and judgement skills Team player Customer Focus: excelling at customer service
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email
customer-oriented individuals to join a dynamic team as Car Rental Agent. If you have a passion for the City, Tygervalley (Bellville) and Cape Town City Centre. You must be able to work, shifts, weekends and
customer-oriented individuals to join a dynamic team as Car Rental Agent. If you have a passion for the City, Tygervalley (Bellville) and Cape Town City Centre. You must be able to work, shifts, weekends and
seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town. Job Overview: As a Customer Microsoft Office and CRM software - Ability to work in a team environment and collaborate with colleagues If you