make a placement. Responsible for excellent service delivery to members, advisors, providers and suppliers regional office facilities Member Retention via Service delivery Quarterly Surveys Results, Regional Offices Essential Minimum 3 years of experience in a customer service orientated environment within a Medical Scheme
make a placement. Responsible for excellent service delivery to members, advisors, providers and suppliers regional office facilities Member Retention via Service delivery Quarterly Surveys Results, Regional Offices Essential Minimum 3 years of experience in a customer service orientated environment within a Medical Scheme
monthly targets and submit reports to Manager promptly. Manage administrative tasks such as generating discretion when dealing with customers who misuse the service and recommend appropriate training courses for counter as needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter counter to the satisfaction of the customer. Notify management promptly of any necessary discounting, negative exceptional customer service across various communication channels. Organisational skills to manage administrative
monthly targets and submit reports to Manager promptly. Manage administrative tasks such as generating discretion when dealing with customers who misuse the service and recommend appropriate training courses for counter as needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter counter to the satisfaction of the customer. Notify management promptly of any necessary discounting, negative exceptional customer service across various communication channels. Organisational skills to manage administrative
parts ordering tracking and regularly update the Service Advisor upon parts arrival Administration Reports parts ordering tracking and regularly update the Service Advisor upon parts arrival - Administration - Reports