inquiries ensuring all parties are supplied with detailed feedback • Responds to customer inquiries by understanding of complaints • Answering/responding to inbound contact from customers professionally and responding to inbound client contacts to the appropriate resources when necessary • Accurate recording details of comments taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution where
inquiries ensuring all parties are supplied with detailed feedback • Responds to customer inquiries by understanding of complaints • Answering/responding to inbound contact from customers professionally and responding to inbound client contacts to the appropriate resources when necessary • Accurate recording details of comments taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution where
appointing a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints enquiries timeously and accurately. Update customer details on internal systems (CDS; CRM; Willow; Tems; TX; are met. Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment independently. Logical & methodical attention to detail Excellent Communication Skills (verbal & written)
appointing a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints enquiries timeously and accurately. Update customer details on internal systems (CDS; CRM; Willow; Tems; TX; are met. Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment independently. Logical & methodical attention to detail Excellent Communication Skills (verbal & written)
above-mentioned requirements, please send your detailed CV to E-mail: cvdatamweb.co.za Subject: " AFTERMAKET AFTERMAKET AUTOMOTIVE PARTS SALESMAN ” If you are not contacted within 2 weeks of the closing date, please regard EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990) Contact number: 0123483218 Website: www.easternpersonnel
above-mentioned requirements, please send your detailed CV to E-mail: cvdatamweb.co.za Subject: " AFTERMAKET AFTERMAKET AUTOMOTIVE PARTS SALESMAN ” If you are not contacted within 2 weeks of the closing date, please regard EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990) Contact number: 0123483218 Website: www.easternpersonnel
What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for Parktown . The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches terms of care, professionalism, knowledge and contact resolution • Facilitates the sharing of best practice of service productivity and performance in the contact centre through the achievement of agreed quality
required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider
product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: Work
product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: Work