appropriate rules and guidelines. Ensure accurate and timely processing of claims. Verify claim details and communication skills. Creates an atmosphere in which timely and high-quality information flows smoothly to skills Time management skills - the ability of planning and exercising conscious control of time spent fund, medical aid, and more. Office perks: free parking, Wi-Fi, landline phone allowance, on-site gym,
appropriate rules and guidelines. Ensure accurate and timely processing of claims. Verify claim details and communication skills. Creates an atmosphere in which timely and high-quality information flows smoothly to skills Time management skills - the ability of planning and exercising conscious control of time spent fund, medical aid, and more. Office perks: free parking, Wi-Fi, landline phone allowance, on-site gym,
fund, medical aid, and more. Office perks: free parking, Wi-Fi, landline phone allowance, on-site gym,
telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries and effective troubleshooting feedback, or customer requests for items not yet part of company product range. Adhere to procedures and
telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries and effective troubleshooting feedback, or customer requests for items not yet part of company product range. Adhere to procedures and
customer satisfaction
● Ad Hoc duties that form part of transactional processing
● Practice accountability to details and Quality
● Servicing
● Time Management
● Collaboration
● Adaptability
● Communication skills
● Acting skills
● Time management
● Ability to "read"clients
●
opportunities are plentiful. Office benefits include free parking, free Wi-Fi, landline phone allowance, and free
Working hours Eastern Standard Time: 9am - 8pm (15:00 - 02:00 South African Time) Working shifts, four shifts to match the hours of 9am - 8pm Eastern Standard Time Job purpose: Product Experts provide high-quality Transfer/relay queries to the Hearing Expert team in a timely manor. Complete assigned CRM tasks for support effectively and efficiently as possible by reducing the time spent with each query. Liaise with Hearing Experts satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by going
Transfer/relay queries to the Hearing Expert team in a timely manor. • Complete assigned CRM tasks for support effectively and efficiently as possible by reducing the time spent with each query. • Liaise with Hearing Experts satisfaction. • Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by going
Transfer/relay queries to the Hearing Expert team in a timely manor. • Complete assigned CRM tasks for support effectively and efficiently as possible by reducing the time spent with each query. • Liaise with Hearing Experts satisfaction. • Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by going