North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
Certificate Recognized Butchery Apprenticeship / Learnership Experience: At least 2 years experience in a
Certificate Recognized Butchery Apprenticeship / Learnership Experience: At least 2 years experience in a
relevant departments i.e transport, warehouse, accounts etc and external sales representatives Following credit notes are done and followed up with the accounts departments Calling customers when necessary,
relevant departments i.e transport, warehouse, accounts etc and external sales representatives Following credit notes are done and followed up with the accounts departments Calling customers when necessary,
local/regional offices Problem deliveries, mailing accounts with futile trip charge Follow up on outstanding respective regions as well as quotes done for non-account clients Run delivery reports by customer as and
local/regional offices Problem deliveries, mailing accounts with futile trip charge Follow up on outstanding respective regions as well as quotes done for non-account clients Run delivery reports by customer as and
others in the management of assigned customer accounts including supporting team members by interpreting Supports in providing oversight for assigned customer accounts. • Suggests mutually acceptable solutions to customer
others in the management of assigned customer accounts including supporting team members by interpreting Supports in providing oversight for assigned customer accounts. • Suggests mutually acceptable solutions to customer
Operational Efficiencies and Performance, who is accountable for customer experience enhancements and monitoring and written communication skills - Numeracy – Accounting and Data analytics - MS Office and PC literate