to take service calls, communicate these to technicians, keep cleints up to date and manage the spares repair jobs advising of technician allocated and estimated arrival time of technician Capturing of spares with client Issuing of stock to drivers and technicians as per invoices generated Cyclecounting of stock service Controller 1 Year printer repair field technician R15 000 CTC R 1000 performance bounus Participation
directing vehicles to an available technician. Consulting with technicians about needed repairs and alternatives questions about service outcomes and consulting with technicians when necessary. Informing customers about potential productivity workshop technician. Ensure that parts arrive on time. Ensure that the technician comply with their customer concerns and relay them accurately to technicians. Stay updated on service procedures: Familiarize
Opening and closing of job cards Liaising with technicians Customer liaison Determining repair timelines
Performing visual inspections and consulting with technicians to determine the necessary services and provide
Performing visual inspections and consulting with technicians to determine the necessary services and provide
Performing visual inspections and consulting with technicians to determine the necessary services and provide
Performing visual inspections and consulting with technicians to determine the necessary services and provide
of all customer service calls Assign calls to technicians Closing current machines when machines are upgraded
of all customer service calls Assign calls to technicians Closing current machines when machines are upgraded