client based in Moreletapark is looking for a Technician with Networking experience to join their team clients - Fualt finding and Repairs - Upgraded - IT Technician - Building client relationships - Problem solving
Printer Technician / IT Service Controller needed in a Large IT / Office Automation Company based in client problems that need to be escalated to technicians by sending jobcards and other communication to repair jobs advising of technician allocated and estimated arrival time of technician Closing of completed completed job orders by ensuring technicians reported work done and changing status, date completed and other new machine installations Continuous review of technician workload to balance workload and obtain faster
to take service calls, communicate these to technicians, keep cleints up to date and manage the spares repair jobs advising of technician allocated and estimated arrival time of technician Capturing of spares with client Issuing of stock to drivers and technicians as per invoices generated Cyclecounting of stock service Controller 1 Year printer repair field technician R15 000 CTC R 1000 performance bounus Participation
of all customer service calls Assign calls to technicians Closing current machines when machines are upgraded gatekeepers, getting information on the problem and passing it along to someone else to solve Customer service
of all customer service calls Assign calls to technicians Closing current machines when machines are upgraded gatekeepers, getting information on the problem and passing it along to someone else to solve Customer service
directing vehicles to an available technician. Consulting with technicians about needed repairs and alternatives questions about service outcomes and consulting with technicians when necessary. Informing customers about potential productivity workshop technician. Ensure that parts arrive on time. Ensure that the technician comply with their customer concerns and relay them accurately to technicians. Stay updated on service procedures: Familiarize
Opening and closing of job cards Liaising with technicians Customer liaison Determining repair timelines
underwriting functions. Your qualifications: You must have passed grade 12/matric with Maths literacy or NFS achievement
underwriting functions. Your qualifications: You must have passed grade 12/matric with Maths literacy or NFS achievement
allowance policy IMPORTANT TO NOTE - Should an applicant pass the interview Genpact will conduct intsensive background