Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
looking for Collection agents to join our team to call Businesses & Customers on behalf of a client First party /3 rd party collections, Rep will be calling on behalf of the creditor as opposed to the collection Matric/ NQF LEVEL 4 Preferably 6-12 months USA call centre experience. For 1 st party collections, it will
qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility