Administering client's orders Provide order & freight quotes Written, telephonic & e-mail correspondence clients, outfitters, airlines, clearing agents, freight agents, taxidermies, permit offices (nature conservation
Administering client's orders Provide order & freight quotes Written, telephonic & e-mail correspondence clients, outfitters, airlines, clearing agents, freight agents, taxidermies, permit offices (nature conservation
Boksburg, have some logistics experience, and can handle and resolve customer complaints professionally experience in a similar role in the logistics/courier/freight industry. CAPABILITIES & COMPETENCIES Excellent
Boksburg, have some logistics experience, and can handle and resolve customer complaints professionally experience in a similar role in the logistics/courier/freight industry. CAPABILITIES & COMPETENCIES Excellent
Developing new ways to meet customers needs. Handling customer complaints Overseeing the interactions Delegating sales enquiries and ensuring enquiries are handled timeously Creating and executing retention campaigns
Developing new ways to meet customers needs. Handling customer complaints Overseeing the interactions Delegating sales enquiries and ensuring enquiries are handled timeously Creating and executing retention campaigns
product or service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering Manage multiple tasks simultaneously, such as handling calls, responding to emails, and assisting with regulations when interacting with customers and handling sensitive information. Upselling/Cross-Selling: consistently meeting performance metrics, including call handling time, first-call resolution rate, and customer
Contract Contract audits Holding staff meetings Handling of financiel queries for the department Matric
interpersonal skills, computer literacy, and the ability to handle customer inquiries and complaints efficiently. skills Excellent Interpersonal Skills and ability to handle customer inquiries and complaints Customer Support
calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions