of 9am - 8pm Eastern Standard Time Job purpose: Product Experts provide high-quality first-line support calls, voice calls, emails, and text messages. Product Experts ensure that prospective customer callers assisted with the information they require/desire and process the sales on the new customer's behalf. They also inbound sales calls and process sales where appropriate. Upsell additional products to existing or (and prospective) prospective) customers. Provide customers with relevant product or training information as required. Maintain a
client based in Moreletapark is looking for a Technician with Networking experience to join their team clients - Fualt finding and Repairs - Upgraded - IT Technician - Building client relationships - Problem solving
directing vehicles to an available technician. Consulting with technicians about needed repairs and alternatives questions about service outcomes and consulting with technicians when necessary. Informing customers about potential monitor productivity workshop technician. Ensure that parts arrive on time. Ensure that the technician comply customer concerns and relay them accurately to technicians. Stay updated on service procedures: Familiarize
Chemical manufacturing client based in Boksburg needs your 5 years experience as a Cutomer relations
Chemical manufacturing client based in Boksburg needs your 5 years experience as a Cutomer relations
Opening and closing of job cards Liaising with technicians Customer liaison Determining repair timelines
and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery customer verifications Set up new customer accounts Process orders, forms, applications and requests Organise customer service process Logging of all customer service calls Assign calls to technicians Closing current authorised to send customers their replacement products or reverse erroneous fees Others may function
and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery customer verifications Set up new customer accounts Process orders, forms, applications and requests Organise customer service process Logging of all customer service calls Assign calls to technicians Closing current authorised to send customers their replacement products or reverse erroneous fees Others may function
communicating with them throughout the service process. Providing information about services, pricing Performing visual inspections and consulting with technicians to determine the necessary services and provide duties, such as maintaining customer records, processing service invoices, and documenting service histories
communicating with them throughout the service process. Providing information about services, pricing Performing visual inspections and consulting with technicians to determine the necessary services and provide duties, such as maintaining customer records, processing service invoices, and documenting service histories