Quality Assurance Call Center Jobs in South Africa
Customer service / support
- Permanent
- Last 7 days
Call Centre Agent Wynberg
Careerbox
Wynberg
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of impression? Look no further Our team of dedicated call center agents is here to exceed your expectations and we prioritize efficiency without compromising quality, ensuring prompt resolution and minimal wait times it's day or night, weekends, or holidays, our call center operates round the clock to provide uninterrupted service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering to established
share this job on whatsappUnderwriter Port Elizabeth
Select Resourcing Pty LtdPort Elizabeth
R8000 - R9000 focus of your role will be to perform outbound calls for confirmation of cover and other questions that teams and you may also be involved with the quality assurance of all captured information your colleagues health related terminology is preferable • Previous call centre or customer service experience is preferable health related terminology is preferable • Previous call centre or customer service experience is preferable
Tele Underwriter R8000 - R9000
Select Resourcing Pty LtdPort Elizabeth
R8000 - R9000 focus of your role will be to perform outbound calls for confirmation of cover and other questions that teams and you may also be involved with the quality assurance of all captured information your colleagues health related terminology is preferable • Previous call centre or customer service experience is preferable health related terminology is preferable • Previous call centre or customer service experience is preferable
Product Support Expert Pretoria
Hearx Sa Pty LtdPretoria
Time Job purpose: Product Experts provide high-quality first-line support and remote care to hearX USA customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional Maintain a high sales conversion rate. Provide good quality information to customers to ensure that the products minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first
Support Agent Pretoria
Creative Leadership SolutionsPretoria
team. JOB PURPOSE • Product Experts provide high-quality first-line support and remote care to the company's customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional Maintain a high sales conversion rate. • Provide good quality information to customers to ensure that the products
Digital Support Agent
Creative Leadership SolutionsPretoria
team. JOB PURPOSE • Product Experts provide high-quality first-line support and remote care to the company's customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional Maintain a high sales conversion rate. • Provide good quality information to customers to ensure that the products
Service Desk Team Leader Cape Town
Believe Resourcing Pty LtdCape Town Region
R200K - 250K CTC per Annum customer equivalents; Responsible for the upkeep and quality of the knowledge base for the team; Ensure customer maintaining high levels of customer service; Set high-quality standards and monitor as part of monthly QA, ensuring is met via appropriate assessment methods; Quality Assurance of Incident Management by spot checking Incidents
Contact Centre Manager Roodepoort
South African National Blood ServiceRoodepoort
management, implementing strategy and maintaining quality standards. In addition, ensures optimal structuring good customer service. 2.1 Drive proactive quality assurance and take the lead in the development and implementation Implementation of Safety, Health, Environment and Quality (SHEQ) programs, policies, and legislation. 4.5 errors, deviation from SOPs, and compliance with quality control programmes and standards of practice to a Donor Relations or Contact Centre team. Quality Assurance experience and training is an advantage. Other
Contact Centre Manager
South African National Blood ServiceRoodepoort
management, implementing strategy and maintaining quality standards. In addition, ensures optimal structuring good customer service. 2.1 Drive proactive quality assurance and take the lead in the development and implementation Implementation of Safety, Health, Environment and Quality (SHEQ) programs, policies, and legislation. 4.5 errors, deviation from SOPs, and compliance with quality control programmes and standards of practice to a Donor Relations or Contact Centre team. Quality Assurance experience and training is an advantage. Other
Regional Consultant Port Elizabeth
Bestmed Medical SchemePort Elizabeth
engagements and tempo activations. Query resolution Quality Assurance and adherence to prescribed procedures Logistics
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