able to work independently. Must be able to work under pressure and manage high volumes of work.
seeking to compare Estate Agents for selling their homes. The ideal candidate will possess a degree qualification compare Estate Agent performance for selling their homes. 2. Assist customers in navigating the company's with clients' needs and concerns. 6. Ability to work independently and as part of a team in a fast-paced
seeking to compare Estate Agents for selling their homes. The ideal candidate will possess a degree qualification compare Estate Agent performance for selling their homes. 2. Assist customers in navigating the company's with clients' needs and concerns. 6. Ability to work independently and as part of a team in a fast-paced
Account Manager works closely with customers to understand and improve their client journey from point of sale clients with recommendations on how to get the most from products/services Own proactive processes: host Be the glue between all internal departments, working with the relevant departments to ensure clients Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri)
customer outcomes. Provide insight on customer feedback from complaints, escalations, and surveys (internal and post-graduate qualification Previous experience in working with client and/or intermediary service providers
customer outcomes. Provide insight on customer feedback from complaints, escalations, and surveys (internal and post-graduate qualification Previous experience in working with client and/or intermediary service providers
grapevine, and exporting own reports to Excel. Have a working knowledge of the internet and how to use Google delivery issues regarding payment authorizations Home Loans Customer Contact Centre to assist and improve technical aspects of the policy and be able to translate from reports and respond accurately to the customers
grapevine, and exporting own reports to Excel. Have a working knowledge of the internet and how to use Google delivery issues regarding payment authorizations Home Loans Customer Contact Centre to assist and improve technical aspects of the policy and be able to translate from reports and respond accurately to the customers
queries. Opening of estimates and job cards for work to be done. Ensure the Estimate goes to client via campaigns available for their vehicle and upsell hours from campaigns. Check and inform if vehicle is in warranty released. Explain all work done to client prior to collecting the vehicle and ensure all work is covered or if if there is additional work required. Control the daily Workshop workflow sheet. Send out by end of business Workshop efficiency report, hours allocated vs worked. Control the gate pass book and company policies
targets are met Respond to escalated customer issues from Agents Continually evaluate agent performance and sessions. Is available for employees who experience work problems providing appropriate coaching, direction daily discipline issues arising from the team and conduct return to work interviews as required Prepare resources to perform their jobs. Provide input into work procedures and processes that support the company departmental procedures. Create and maintain a high-quality work environment so team members are motivated to perform