efficient service to our clients leading, managing, developing and motivating a team of call centre agents. rhythm. Ensure employees have access to appropriate training and other resources to perform their jobs. Provide colleagues Skills and Competencies • People Management Skills; mentor and drive people development; ensure communication skills with the ability to influence and motivate • Active Listening skills • Planning and and Organisational Skills; defining performance standards and meeting service levels; manage resources;
Manager in Paarl. Client Relationship Management: Develop and maintain positive relationships with clients expectations regarding deliverables and timelines Offer training sessions or educational resources to familiarize current situation, identifying obstacles, and developing actionable plans Client Support Collaboration Knowledge Excellent communication and interpersonal skills Technical proficiency and the ability to understand delivering exceptional customer care Problem-solving skills and adaptability Prior experience in customer care
Manager in Paarl. Client Relationship Management: Develop and maintain positive relationships with clients expectations regarding deliverables and timelines Offer training sessions or educational resources to familiarize current situation, identifying obstacles, and developing actionable plans Client Support Collaboration Knowledge Excellent communication and interpersonal skills Technical proficiency and the ability to understand delivering exceptional customer care Problem-solving skills and adaptability Prior experience in customer care
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams authority and requires continuous professional development. As an accredited financial advisor with Old future. As such, interpersonal and communications skills in order to build solid relationships are fundamentally literacy (MS Office suite) Excellent communication skills (written and verbal)
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams authority and requires continuous professional development. As an accredited financial advisor with Old future. As such, interpersonal and communications skills in order to build solid relationships are fundamentally literacy (MS Office suite) Excellent communication skills (written and verbal)
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams authority and requires continuous professional development. As an accredited financial advisor with Old future. As such, interpersonal and communications skills in order to build solid relationships are fundamentally literacy (MS Office suite) Excellent communication skills (written and verbal)
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams authority and requires continuous professional development. As an accredited financial advisor with Old future. As such, interpersonal and communications skills in order to build solid relationships are fundamentally literacy (MS Office suite) Excellent communication skills (written and verbal)
extensive, including hiring, training and performance management . They also develop and implement service strategies
and support to a team of service desk analysts; Develop and coach team members to improve performance, Identify and deliver training and development needs in line with company procedures; Develop, grow and maintain experience; A real passion for people management and development in a large team; A passion to deliver excellent times; Effective communication and interpersonal skills with internal and external stakeholders with the presentations; Creative and innovative problem-solving skills with an inquisitive nature; Analytical with attention
Strong written and verbal English communication skills. Valid driver's licence. PC literacy. Proven experience performance. Subsidised company uniform. Training and development