Effectively maintaining underwriting standards and providing quality client service:
Issuing
quotes
Underwrite in accordance with standards, policies and procedures
Support the sales
dispatch
Ensure queries are resolved as per company standards
Negotiating renewal terms and preparing
compliance with tactical policies, procedures, and standards
Resolve escalated customer queries and
knowledge on, and participate in the creation of new standards, control systems, and procedures to maintain service
Effectively maintain claims standards and provide quality client service:
Register
are maintained in accordance with operational standard and company procedures
Daily system updates
compliance to tactical policies, procedures and standards
Resolve escalated customer queries and
knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service