experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for
service A vacancy currently exists for a Shift Supervisor, located at Cape Town International Airport,
complaints. Identify and escalate issues to supervisors. Provide product and service information to customers
complaints. Identify and escalate issues to supervisors. Provide product and service information to customers
Collaboration: Collaborate with colleagues, supervisors, and other departments to escalate complex issues Feedback: Provide constructive feedback to supervisors or team leaders regarding customer trends, process
manner;
other essential functions as directed by the supervisor. Join us in delivering excellence and maintaining other essential functions as directed by the supervisor. Join us in delivering excellence and maintaining
other essential functions as directed by the supervisor. Join us in delivering excellence and maintaining other essential functions as directed by the supervisor. Join us in delivering excellence and maintaining
instructions and requests from station management and supervisors
SECONDARY DUTIES