procedures as and when required;
rong>
clients and accounts
Always offer first class customer service
Providing a variety of quotations
Requirements:
Customer service orientation with a passion for exceeding
communication skills in English, Dutch and German.
Customer service experience required.
experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines. Maintenance of an efficient administration service through careful and timeous planning, reporting and updating of
encompassing
Â
The Company Rules
Customer Relations
Cash Management Procedures
Passenger
timesheet procedures and systems
Inform customers of route, timetable and fare system information
Previous experience in a customer relationship environment
Computer literacy
Understand the importance of good customer relationship skills
People
Management Skill
Excellent customer care skills
Good communication skills in both
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of of unparalleled customer support that leaves a lasting impression? Look no further Our team of dedicated inquiries. ✅ Empathy: We understand that every customer is unique, which is why we approach each interaction prompt resolution and minimal wait times for customers. ✅ 24/7 Support: Whether it's day or night, weekends support whenever you need it. Customer Support: Provide exceptional customer service by addressing inquiries
investigating customer refund claims, identifying fraudulent claims, and contacting customers who display fraud investigation a bonus
Responsibilities:
be able to start asap Duties: Customer Interaction: Greeting customers, scheduling service appointments Consultation: Conducting thorough consultations with customers to understand their vehicle's maintenance or repair repair needs. Listening attentively to customer concerns and accurately documenting service requests necessary services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate vehicle inspections, manufacturer guidelines, and customer concerns. Work Order Management: Tracking the
be able to start asap Duties: Customer Interaction: Greeting customers, scheduling service appointments Consultation: Conducting thorough consultations with customers to understand their vehicle's maintenance or repair repair needs. Listening attentively to customer concerns and accurately documenting service requests necessary services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate vehicle inspections, manufacturer guidelines, and customer concerns. Work Order Management: Tracking the
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive financial service and advice to customers within your allocated customer markets. Providing relevant and