Relations
Cash Management Procedures
Passenger Management Procedures
Security Procedures
Assist universal access passengers
Be polite and display a passenger friendly attitude at all times
implement all tasks and procedures as detailed in the Passenger Management Procedures Protocols
Monitor fare
service and events
Ensure that cards of all passengers are checked and valid
Ensure effective gate
to the station co-ordinator
Recording of passenger numbers when required
Provide MyConnect Card
ITIES:
system, taking required action and escalation handling. Delivering results as per Service Level Agreement system, taking required action and escalation handling. Delivering results as per Service Level Agreement
system, taking required action and escalation handling. Delivering results as per Service Level Agreement system, taking required action and escalation handling. Delivering results as per Service Level Agreement
orders, handling all correspondence, sell products/services, processing goods returned, handling customer
orders, handling all correspondence, sell products/services, processing goods returned, handling customer
calls, react to emails, greet potential customers, handle complaints, and perform other front-desk tasks
to inquiries about products and services and to handle and resolve any customer complaints. The ideal product information, pricing, and availability - Handling and resolving customer complaints and issues effectively
to inquiries about products and services and to handle and resolve any customer complaints. The ideal
information, pricing, and availability
- Handling and resolving customer complaints and issues effectively
to inquiries about products and services and to handle and resolve any customer complaints. The ideal product information, pricing, and availability - Handling and resolving customer complaints and issues effectively