challenging cases
to join their Business Development department. To act as primary liaison between the companies and clients hoc reports & letters. Presentations & Training Compile presentations related to business services sessions to relevant departments within the Company. Present at client BoT and Operational meetings when required Clinical background and understanding Business presentation and writing skills at a high level Microsoft
unresolved or challenging cases Allocating of cases Act as point of contact for escalated cases (client inquiries communications. Quality Assurance (QA) - Compile and present reports on customer satisfaction metrics, trends
Diesel side. Minimum Requirements: Reliable and presentable with a minimum of 1 year experience as a Service
seeking timely and clear feedback where necessary. Act responsibly with work resources and ensure cost containment
seeking timely and clear feedback where necessary. Act responsibly with work resources and ensure cost containment
identify trends, patterns, and areas of improvement. Present findings to management and recommend actionable
identify trends, patterns, and areas of improvement. Present findings to management and recommend actionable
opportunity for feedback and exceptional service. Act responsibly with work resources and ensure cost containment
opportunity for feedback and exceptional service. Act responsibly with work resources and ensure cost containment