(client inquiries and complaints)
cases (client inquiries and complaints) Identify, address and implement improvements on client service given
team to design and implement training programs to address identified gaps. Reporting and Analysis: Generate
and loyalty by fostering positive connections, addressing concerns empathetically, and proactively managing
and loyalty by fostering positive connections, addressing concerns empathetically, and proactively managing
team to design and implement training programs to address identified gaps. Reporting and Analysis: Generate
the customer in line with policy and processes. Address breaches of policy and process with team member
the customer in line with policy and processes. Address breaches of policy and process with team member