Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities opportunity.
join their growing team. Please note: this is a shift based in-office role. The SaaS / MSP Technical Account communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) / 9pm experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective