Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities opportunity.
Position has become available within the Support Centre, to ensure customer service responsibilities for rapidly scaling Support Centre. Required to work independently as well as part of various teams and take Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Position has become available within the Support Centre, to ensure customer service responsibilities for rapidly scaling Support Centre. Required to work independently as well as part of various teams and take Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) / 9pm - 6am (Mon - experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective manage multiple tasks simultaneously. • Excellent time management and organisational skills. • Deadline
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective manage multiple tasks simultaneously. • Excellent time management and organisational skills. • Deadline
is conducted and clear Ensures that turn around times are adhered too Mobile Banking To review and approve
is conducted and clear Ensures that turn around times are adhered too Mobile Banking To review and approve