Aegis Call Centre Jobs Jobs in Gauteng
Junior Quality Assurance/quality Control Agent Market Related NEW
Smartops Ltd
South Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
share this job on whatsappQuality Control Agent Centurion NEW
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
Service Controller
Johannesburg
10 000 Monthly
Service Calls
Log incoming service calls with all required information (date,
/>Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our
/>Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged
that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously
numbers.
Communicate with clients on status of call / awaiting spares etc.
Organize and order parts
Customer Support Supervisor Centurion NEW
Smartops LtdSouth Africa
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
Customer Support Supervisor Market Related NEW
Smartops LtdSouth Africa
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
Customer Support Agent Centurion NEW
Smartops LtdSouth Africa
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service
Customer Support Agent Market Related NEW
Smartops LtdSouth Africa
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service
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