Service Calls
Log incoming service calls with all required information (date, time, customer name, contact name, telephone number, address, machine serial and model number, etc.)
Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a man
Rand, is currently looking to employ a service controller to start immediately or as soon as possible. Excellent time management EXPERIENCE 1 Year service Controller 1 Year printer repair field technician R15 000
Continuous Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement best practices and integrate them into the QA/QC process. Compliance and Risk Management: Ensure that all and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team years of experience in a quality assurance/quality control role within a call centre environment. Skills:
Continuous Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement best practices and integrate them into the QA/QC process. Compliance and Risk Management: Ensure that all and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team years of experience in a quality assurance/quality control role within a call centre environment. Skills:
problem resolution
capabilities, and a deep understanding of import/export processes, including seafreight and airfreight.
code of conduct. The role exists to have full control, visibility, and management of all of Santam's line. The value this role contributes is that it controls, manages, and has line of sight of all Santam's Identifies gaps between the Salvage department processes and that of the Assessing environment. QUALIFICATIONS
code of conduct. The role exists to have full control, visibility, and management of all of Santam's line. The value this role contributes is that it controls, manages, and has line of sight of all Santam's Identifies gaps between the Salvage department processes and that of the Assessing environment. QUALIFICATIONS
technician (with a professional video and access control training) An Important Announcement from (jobscoin
and external stakeholders. Implement management controls to ensure that CLO's meet and sustain agreed customer knowledgeable on all aspects of the products, processes and systems required to deliver outstanding customer analysing, evaluating, and optimising related processes. Establishing and communicating service and performance product knowledge and adherence to documented processes. • Monitor and manage the resolution of customer across the team. • Ensure changes to services and processes are implemented effectively within the team and