Duties:
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company standards
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company standards
services. Support Sales Representatives in conducting site surveys. Schedule the transportation of staff, counterweights counterweights, outrigger pads, rigging gear, site offices etc. Ensure all applicable road permits are housekeeping in the office and yard areas. Conduct site visits and report on all defects, non-conformance non-conformance or any other problems that occur on site. Assess staff training requirements and ensure ongoing training services. Support Sales Representatives in conducting site surveys. Schedule the transportation of staff, counterweights
services. Support Sales Representatives in conducting site surveys. Schedule the transportation of staff, counterweights counterweights, outrigger pads, rigging gear, site offices etc. Ensure all applicable road permits are housekeeping in the office and yard areas. Conduct site visits and report on all defects, non-conformance non-conformance or any other problems that occur on site. Assess staff training requirements and ensure ongoing training services. Support Sales Representatives in conducting site surveys. Schedule the transportation of staff, counterweights
Accounts
Develop new business
External on site liaison and customer visits to ensure that the existing
arises
Trouble shooting and problem solving on site at the customers facility
Conduct lab tests
should this not occur escalate to your Line Supervisor)
Ensure that call backs are dispatched first
team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in Randburg
channels, including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical
channels, including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical