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Bmw Team Leader NEW

Midrand  Negotiable

BMW Financial Services - Customer Service - Team Leader

Based in Midrand voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).

  • Logging needs
  • Resolve daily queries and promote service delivery
  • Compile reports and report on within a Contact Centre environment (Customer Service /Messaging highly advantageous)
  • Good performance


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  • Retention Consultant

     TrackerRandburg

    achieved and maintained. Tracker requires the services of Retention consultant in the Retention department Department are handled efficiently and in line with service level agreements and standards. Action e-mail requests received Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history, knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker specific experience


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    Retention Consultant Randburg

     TrackerRandburg

    achieved and maintained. Tracker requires the services of Retention consultant in the Retention department Department are handled efficiently and in line with service level agreements and standards. Action e-mail requests received Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history, knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker specific experience


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    Collections Agent Bryanston NEW

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call


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    Device Collections Agent Market Related. NEW

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call


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    Dental Receptionist NEW

    Johannesburg

    administrative tasks and providing excellent customer service to patients.

  • Greeting patients and visitors


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  • Dental Receptionist NEW

     Talented RecruitmentSouth Africa

    administrative tasks and providing excellent customer service to patients. Greeting patients and visitors in


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    Dental Receptionist Jhb - Central NEW

     Talented RecruitmentSouth Africa

    administrative tasks and providing excellent customer service to patients. Greeting patients and visitors in


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    Customer Success Manager NEW

     FreerecruitCentral Johannesburg

    operations, driving efficiency and excellence in service delivery. Collaborate with cross-functional teams


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