Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s intuition: Our customers and products involve financial and technical aspects, so you should be apt to value to customers. Strong organizational skills: manage workflows independently, take responsibility for R840,000 per annum. The post Customer Success Manager appeared first on freerecruit.co.za .
available for a Team Manager who will be based in Parktown . The Team Manager will manage a team of contact individual performance on a constant basis. The team manager should also be knowledgeable on all aspects of deliver the best service in the insurance industry • Manages people related matters i.e. attendance, absence service level contributions are met/exceeded • Manages and improves performance by focusing on strengths customer satisfaction, experience and insight • Manage own development to increase own competencies •
As a freelance community manager with a focus on weekends and public holidays, you must foster engagement loyalty. Included in this role, will be risk management, some content development and attendance of key their community. The post Freelance Community Manager – Weekends and Public Holidays appeared first on
you'll work A trailblazer in the digital property management sector, prioritising customer-centric solutions vital role in handling customer interactions and financial transactions. This position is ideal for individuals individuals adept at customer service, focusing on financial management, issue resolution, and team development development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your dispute invoices, sending mandates, and ensuring all financial setups are correct Customer interaction (15%):
player in South Africa's financial services industry. We're passionate about financial services and the good needs. We're applying these same principles to financial services to create products that better meet our customer experience in Life insurance industry • Financial/Statistical university degree and post-graduate • Strong sense of ownership • Excellent time management skills • Pro-active and innovative • Ability
player in South Africa's financial services industry. We're passionate about financial services and the good needs. We're applying these same principles to financial services to create products that better meet our customer experience in Life insurance industry • Financial/Statistical university degree and post-graduate • Strong sense of ownership • Excellent time management skills • Pro-active and innovative • Ability
be limited to:
least 1 - 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and written communication skills Ability to manage large amounts of inbound calls in a timely manner
least 1 - 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and written communication skills Ability to manage large amounts of inbound calls in a timely manner