Mtn Call Centre In Lebowakgomo Or Polokwane Jobs in Johannesburg, Gauteng
Contact Centre Manager Roodepoort
South African National Blood Service
Roodepoort
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
share this job on whatsappContact Centre Manager
South African National Blood ServiceRoodepoort
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
M-kopa Team Coach
Randburg
Negotiable expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms
M-kopa - Quality Analyst NEW
Randburg
Negotiable languages
- Matric
- Minimum 1 year call centre industry experience
- FAIS, Compliance
Service Controller NEW
Johannesburg
10 000 Monthly
Service Calls
Log incoming service calls with all required information (date,
/>Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our
/>Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged
that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously
numbers.
Communicate with clients on status of call / awaiting spares etc.
Organize and order parts
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