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Call Centre Vacancies At Clientele Jobs in Johannesburg

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  •  Customer service / support

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Recency

  •  Last 7 days

Sassa - Team Coach NEW

Randburg  Negotiable

Contact Centre Team Coach

Based expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent revious Team Coach experience within a Contact Centre environment (Customer Service /Messaging highly

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    • M-kopa Team Coach

    Randburg  Negotiable

    expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent m leader experience 1-2 years within a Contact Centre environment
  • Good performance management

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    • M-kopa - Quality Analyst NEW

    Randburg  Negotiable

    languages

    Service Controller NEW

    Johannesburg  10 000 Monthly

    Service Calls
    Log incoming service calls with all required information (date, />Verify if machine logged is on SLA.
    Ensure that calls being dispatched are made in a manner where our />Ensure that call backs are dispatched first thing the next morning.
    Ensure that when calls are logged that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously numbers.
    Communicate with clients on status of call / awaiting spares etc.
    Organize and order parts

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