communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
consultant level. Processing The following directly centres around which your daily obligations revolve: Authorize payment authorizations Home Loans Customer Contact Centre to assist and improve customer communication, complaints complaints resolution Insurance Customer Contact Centre to provide and assist with advice on any noted
consultant level. Processing The following directly centres around which your daily obligations revolve: Authorize payment authorizations Home Loans Customer Contact Centre to assist and improve customer communication, complaints complaints resolution Insurance Customer Contact Centre to provide and assist with advice on any noted
be considered. •The ability to manage incoming calls and emails and re-route enquiries to the relevant
be considered. •The ability to manage incoming calls and emails and re-route enquiries to the relevant
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant