complaint and query handling and Customer case management. Building and maintaining relationships with externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years working years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
complaint and query handling and Customer case management. Building and maintaining relationships with externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years working years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
Warranty Clerk. Duties: Processing Warranty Claims: Managing the entire warranty claims process, including documentation, and tracking claim status. Documentation Management: Maintaining detailed records of warranty claims updates, and resolution of warranty disputes. Parts Management: Coordinating warranty parts orders and returns denials, and warranty performance metrics for management review. Requirements: Experience in a similar Administrative skills Interpersonal abilities Effectively manage warranty claims Ensure compliance with warranty
guidelines, and customer concerns. Parts and Inventory Management: Ordering necessary parts and materials for vehicle records of parts inventory and usage. Work Order Management: Tracking the progress of service jobs and updating Instagram or Facebook) SYDSEN RECRUIT - THE NEXT LEVEL OF RECRUITMENT R 18 000.00 - R 20 000.00 - Monthly