to confirm appointments and provide relevant information about the service process.
queries
Solving complaints
Updating clients information
Must have experience within the Tele-sales with People
Ability to learn and grasp information
Minimum 1-year previous call center experience
product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration:
product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration:
gathering and researching information; assembling and forwarding information; verifying customer's understanding understanding of information and answer • Meet with external parties (DD/IFA) when the need arises • Assist with the organisation's services and product information when requested • Processing administrative requests
gathering and researching information; assembling and forwarding information; verifying customer's understanding understanding of information and answer • Meet with external parties (DD/IFA) when the need arises • Assist with the organisation's services and product information when requested • Processing administrative requests
• Problem-solving skills; • Familiarity with information technology • The capability to manage and work
• Problem-solving skills; • Familiarity with information technology • The capability to manage and work
for monitoring and managing a central hub of information to ensure the safety, security, and operational of emergencies and be able to think out the box. Inform relevant key stakeholders within the company of
for monitoring and managing a central hub of information to ensure the safety, security, and operational of emergencies and be able to think out the box. Inform relevant key stakeholders within the company of