of 9am - 8pm Eastern Standard Time Job purpose: Product Experts provide high-quality first-line support calls, voice calls, emails, and text messages. Product Experts ensure that prospective customer callers additional products to existing or (and prospective) customers. Provide customers with relevant product or training quality information to customers to ensure that the products meet their needs to minimise returns. Customer troubleshooting and solve problems for customers to get the products working over either voice or video call, live
will be responsible for upselling pharmaceutical products, tracking orders, and ensuring customer satisfaction customers to upsell pharmaceutical products.
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience similar role to join their team. JOB PURPOSE • Product Experts provide high-quality first-line support calls, voice calls, emails and text messages. • Product Experts ensure that prospective customer callers additional products to existing or (and prospective) customers. • Provide customers with relevant product or
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience similar role to join their team. JOB PURPOSE • Product Experts provide high-quality first-line support calls, voice calls, emails and text messages. • Product Experts ensure that prospective customer callers additional products to existing or (and prospective) customers. • Provide customers with relevant product or
Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage
Conduct outbound calls to customers to promote products and services
- Provide exceptional customer
technical support to customers regarding all company products through various channels, including telephonic customer requests for items not yet part of company product range. Adhere to procedures and systems for cheque
technical support to customers regarding all company products through various channels, including telephonic customer requests for items not yet part of company product range. Adhere to procedures and systems for cheque
telephone calls. Promote and sell Company world-class products with excellent customer service Duties: Capture ensure the order is credit-released. Send Order to Production Planning All orders are to be buddy-checked and
telephone calls. Promote and sell Company world-class products with excellent customer service Duties: Capture ensure the order is credit-released. Send Order to Production Planning All orders are to be buddy-checked and
addressing customer needs. Knowledge of Samsung products and technical terminology is a plus. Knowledge