thriving and innovative business, the Client Services Manager will play a pivotal role in ensuring that all client client relations. Additionally, they will focus on managing client service teams and developing strategies real estate agency sector. The Client Services Manager position calls for a confident and self-motivated and experience required for the Client Services Manager: Bachelors degree in relevant subject matter (i experience in client service or relationship management role Background in Real Estate or Financial Sectors
thriving and innovative business, the Client Services Manager will play a pivotal role in ensuring that all client client relations. Additionally, they will focus on managing client service teams and developing strategies real estate agency sector. The Client Services Manager position calls for a confident and self-motivated and experience required for the Client Services Manager: Bachelors degree in relevant subject matter (i experience in client service or relationship management role Background in Real Estate or Financial Sectors
satisfaction
rapport, matching and closing)
establishing rapport, matching and closing) Excellent data entry and typing skills Excellent written and verbal communication information flows smoothly to colleagues at all levels, within or external of the organisation; encourages conflict management - Builds a logical approach to address problems or opportunities or manage the situation verbal, and written communication skills Time management skills - the ability of planning and exercising
establishing rapport, matching and closing) Excellent data entry and typing skills Excellent written and verbal communication information flows smoothly to colleagues at all levels, within or external of the organisation; encourages conflict management - Builds a logical approach to address problems or opportunities or manage the situation verbal, and written communication skills Time management skills - the ability of planning and exercising
in using computer software and systems for data entry, scheduling, and communication. Problem-solving
both inbound and outbound calls
- High energy levels and a proactive approach to achieving targets
management
- Effective persuasion and negotiation abilities
Reports to
Customer Services Manager Employment Status Permanent
INTRODUCTION via the Query management system to provide resolution in order to create measurable levels of customer details and Quality
● Servicing
● Time Management
● Collaboration
● Adaptability
● Communication skills
● Acting skills
● Time management
● Ability to "read"clients
●
monthly targets and submit reports to Manager promptly. Manage administrative tasks such as generating counter to the satisfaction of the customer. Notify management promptly of any necessary discounting, negative communication channels. Organisational skills to manage administrative tasks efficiently.