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Call Centre Quality Assessor Or Trainer Jobs in Randburg, Gauteng

Jobs 1-7 of 7

M-kopa - Quality Analyst

Randburg  Negotiable

Position:

Ensuring established quality standards through continuous evaluation and reporting performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify skills;

  • Results driven with a focus on quality and customer service;
  • Applicants need to languages
    • Matric
    • Minimum 1 year call centre industry experience
    • FAIS, Compliance skills
    • Results driven with a focus on quality and customer service;
    • Applicants need to


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    Sassa - Team Coach

    Randburg  Negotiable

    Contact Centre Team Coach

    Based voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered through different forms

  • Quality management/improvement through call evaluations for each agent w according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent


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  • M-kopa Team Coach

    Randburg  Negotiable

    voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered through different forms

  • Quality management/improvement through call evaluations for each agent w according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent m leader experience 1-2 years within a Contact Centre environment
  • Good performance management


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  • Sales Development Representative Randburg

     Real PromotionsRandburg

    our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located located in Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer Organizational and multitasking abilities Experience in a call center or customer service role is a plus


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    Retention Consultant NEW

     TrackerRandburg

    a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker


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    Retention Consultant Randburg NEW

     TrackerRandburg

    a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker


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    Sales Agents

    Randburg

    record

      • Learn from top trainers
      • Must be between the ages of 18-32 years


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