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Debt Collection Team Leader Jobs in Randburg, Gauteng

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Sassa - Team Coach

Randburg  Negotiable

style="text-align:center">Contact Centre Team Coach

Based position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to limited to:

  • Leading and managing a team of +- 20 agents
  • Coaching and developing progress
  • Liaise daily with Workforce Management team to ensure effective resource planning.
  • Taking


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M-kopa Team Coach

Randburg  Negotiable

M-KOPA Customer Service - Team Coach

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The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to limited to:

  • Leading and managing a team of +- 18 agents
  • Coaching and developing progress
  • Liaise daily with Workforce Management team to ensure effective resource planning.
  • Taking


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Vodacom Postpaid : Call Centre Consultants

Randburg  Negotiable

nal skills

  • Analytical skills Â
  • Team player
  • Negotiating skills Â
  • Presentation


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