escalations within the SLA requirements. Address general product information enquiries timeously and accurately of customers Demonstrate excellent knowledge of product and service offerings, system knowledge, customer customers and financial background. Excellent product and systems knowledge. At least 3-year Call Centre/Customer
escalations within the SLA requirements. Address general product information enquiries timeously and accurately of customers Demonstrate excellent knowledge of product and service offerings, system knowledge, customer customers and financial background. Excellent product and systems knowledge. At least 3-year Call Centre/Customer