No Experience Cost And Management Accounting Jobs Jobs in Randburg, Gauteng
M-kopa Team Coach
Randburg
Negotiable of the Contact Centre to ensure that Customer Experience is delivered all the time.
Main be limited to:
- Leading and managing a team of +- 18 agents
- Coaching and developing monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through through different forms
- Quality management/improvement through call evaluations for each agent
- Logging and resolving cases on the case management tool.
- Set key performance indicators
share this job on whatsappSassa - Team Coach
Randburg
Negotiable the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main be limited to:
- Leading and managing a team of +- 20 agents
- Coaching and developing monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through through different forms
- Quality management/improvement through call evaluations for each agent to KPI’s in conjunction with Contact Centre Manager on a regular basis
- Assist in agent career
M-kopa - Quality Analyst
Randburg
Negotiable industry experience
Retention Consultant NEW
TrackerRandburg
and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements provide an improved customer experience and retain the customer. Manage time and workloads to ensure centre experience in a sales or retention environment is essential. Minimum 1-year experience in handling Centre/Customer Service experience At least 1 year Tracker specific experience Excellent knowledge of
Retention Consultant Randburg NEW
TrackerRandburg
and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements provide an improved customer experience and retain the customer. Manage time and workloads to ensure centre experience in a sales or retention environment is essential. Minimum 1-year experience in handling Centre/Customer Service experience At least 1 year Tracker specific experience Excellent knowledge of
Sales Development Representative Randburg
Real PromotionsRandburg
customer inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant team Organizational and multitasking abilities Experience in a call center or customer service role is
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