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Protection Services%2c Prasa Jobs in Randburg, Gauteng

Jobs 1-6 of 6

Retention Consultant Randburg

 TrackerRandburg

keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history, customer. Negotiate and make relevant product and service adjustments in line with product pricing and Trackers


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Retention Consultant X 3 Positions

 TrackerRandburg

keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history, customer. Negotiate and make relevant product and service adjustments in line with product pricing and Trackers


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M-kopa Team Coach

Randburg  Negotiable

M-KOPA Customer Service - Team Coach

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The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).

  • Logging needs
  • Resolve daily queries and promote service delivery
  • Compile reports and report on Certificate and leadership training
  • Financial services background
  • PROFESSIONAL AND


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    Sassa - Team Coach

    Randburg  Negotiable

    inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).

  • Set needs
  • Resolve daily queries and promote service delivery
  • Compile reports and report on within a Contact Centre environment (Customer Service /Messaging highly advantageous)
  • Good performance meeting targets and achieving premium customer service
  • Positive attitude to work.
  • Â


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    Vodacom Postpaid : Call Centre Consultants NEW

    Randburg  Negotiable

    L PURPOSE OF JOB:

    The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry


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    M-kopa - Quality Analyst

    Randburg  Negotiable

    s driven with a focus on quality and customer service;

  • Applicants need to be fluent in the African s driven with a focus on quality and customer service;
  • Applicants need to be fluent in the African


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