the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints time to time depending on the workload. Attend to customer telephonic call or emails by understanding the corrective action that the client can take. Log customer problems and complaints in CRM system by creating of jobcards where repair services rendered is not covered by existing service contract with client Issuing
recruitment and customer service delivery through a variety of in and outbound customer contact channels stakeholders, negotiate and implement individual service level agreements with various departments. 1.4 operating model improves the customer experience whilst delivering an efficient service. 1.5 Effective support support of Donor Services in ensuring that collections targets are met and that donor health and retention overall performance of the department in terms of customer engagement, at least biannually. 2. Drive Business
recruitment and customer service delivery through a variety of in and outbound customer contact channels stakeholders, negotiate and implement individual service level agreements with various departments. 1.4 operating model improves the customer experience whilst delivering an efficient service. 1.5 Effective support support of Donor Services in ensuring that collections targets are met and that donor health and retention overall performance of the department in terms of customer engagement, at least biannually. 2. Drive Business
greeting members and delivering exceptional customer service assistance.
Key Performance include:
Collaboration: Ability to work effectively as part of a team and collaborate with other security personnel, clients Willingness to follow instructions and support team members in achieving common security objectives
Collaboration: Ability to work effectively as part of a team and collaborate with other security personnel, and clients Willingness to follow instructions and support team members in achieving common security objectives