Key Performance Areas:
making the stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
making the stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence