JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
ocean exports, customer service and front-office admin essential.
Your role will entail portions
customer service, as well as assisting with the reception duties as required.
CargoWise essential
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones Experience and Competencies Required
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones Experience and Competencies Required
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones Experience and Competencies Required
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones Experience and Competencies Required
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones Experience and Competencies Required
all driving duties and to assist with any other reasonable duties as required. Position Overview Specific offences Do all other reasonable duties required by department Assist with translation of other languages ensure batteries are not damaged Work overtime when required / Night Shift from 20h00 TO 05h00 Give Driver
successful and large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant next reporting level if further intervention is required. Possess the ability to communicate calmly and mind that the customer must be treated fairly as required. Have a clear understanding of how to engage and authorizations Home Loans Customer Contact Centre to assist and improve customer communication, complaints Insurance Customer Contact Centre to provide and assist with advice on any noted anomalies or trends that