Assistant Team Leader Service Delivery Jobs in South Africa
- Gauteng (13)
- Limpopo (4)
- Western Cape (2)
- Kwazulu Natal (2)
- North West (2)
Customer service / support
- Last 7 days (58)
- Last 3 days (29)
Service Desk Team Leader Cape Town
Believe Resourcing Pty Ltd
Cape Town Region
R200K - 250K CTC per Annum Client: Our client is in search of a dynamic Service Desk Team Leader to ignite business growth and surpass opportunities to make a tangible impact. Join their team of passionate professionals and be part of a culture guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities customer service. Endeavour to provide all customers with the best level of customer service and support support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets
share this job on whatsappOperations Team Leader Secunda
Ba PersonnelSouth Africa
high caliber candidates. Our clients are diverse Leaders in their respective Industries and Representatives opportunity for a highly experienced OPERATIONS TEAMS LEADER - Based in Secunda. Allocate appropriate cranes assignments. Ensure the delivery of a positive Customer Experience in the provisioning of services. Support Sales after-hour requirements from clients and operators. Assist with keeping relevant certification files up to good condition & running order. Approval of Service Providers as required. Manage timekeeping records
Truck Fitting Bay Team Leader
Germiston
Our company seeks a Team leader to plan and directs the day-to-day operations of truck fitting bay
Develop new strategies to improve customer service, drive truck Tyre sales and increase profitability
Operations Team Leader - Mobile Crane Hire Neg
Ba PersonnelSouth Africa
high caliber candidates. Our clients are diverse Leaders in their respective Industries and Representatives opportunity for a highly experienced OPERATIONS TEAMS LEADER - Based in Secunda. Allocate appropriate cranes assignments. Ensure the delivery of a positive Customer Experience in the provisioning of services. Support Sales after-hour requirements from clients and operators. Assist with keeping relevant certification files up to good condition & running order. Approval of Service Providers as required. Manage timekeeping records
Customer Care Team Leader Samrand Centurion
Communica GroupSouth Africa
dynamic and experienced Customer Care Team Leader to join our team at the Centurion branch. In this role fostering a positive team environment. Employee Management: Overseeing and managing team members effectively effectively. Customer Service: Handling customer complaints and queries professionally and efficiently. Reporting: and trends. Task Delegation: Assigning tasks to team members and ensuring timely completion. Conflict conflicts within the team or with customers. Develop and implement customer service policies and procedures
Client Services Assistant
FreerecruitMasoheng
be advantageous Key Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient •Create status report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries queries •Ensure clients, Customer Service, Key Account Managers are updated with regards to daily shipment Customer Service or Key Account Managers of deviations •Report directly to the Client Services Manager Manager The post Client Services Assistant appeared first on freerecruit.co.za .
M-kopa Team Coach
Randburg
Negotiable
M-KOPA Customer Service - Team Coach
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The position of the Team Coach is to lead voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to limited to:
- Leading and managing a team of +- 18 agents
- Coaching and developing that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
- Logging
Team Manager Parktown
Santam Insurance - Head OfficeJohannesburg
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do available for a Team Manager who will be based in Parktown . The Team Manager will manage a team of contact that the team reaches target(s) by monitoring individual performance on a constant basis. The team manager the products, systems and processes. Mentors the team and gives constant real-time support in terms of
Sassa - Team Coach NEW
Randburg
Negotiable style="text-align:center">Contact Centre Team Coach
Based position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the limited to:
- Leading and managing a team of +- 20 agents
- Coaching and developing
Service Advisor
Ekurhuleni
R16 000 Monthly
urgently looking for a Service Advisor to join their team in the East Rand, Gauteng
Relevant training/qualifications as a Service Advisor or similar role.
- Greeting customers and assisting with queries.
- Opening of estimates and inform if vehicle is in warranty, truck is under service plan or maintenance plan, and if the item to be departments.
- Call customer to advise them about service changes or vehicle pick up times.
- Maintain
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