We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
reservations systems & handle outbound voice calls, written correspondence & othermultimedia channels service levels. Demanding and time-sensitive call centre environmentRequirements Native level fluency
airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
resolving complaints. Process rental agreements and collect payments. Inspect vehicles before and after rentals
resolving complaints. Process rental agreements and collect payments. Inspect vehicles before and after rentals
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