an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
To act as a collection agent by liaising between businesses and customers to collect devises and resolve Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached of time. Ensure what is supposed to be collected was collected Daily tracking of couriered (low touch
candidate will be responsible for handling inbound calls, conducting follow-ups, addressing queries, and
To act as a collection agent by liaising between businesses and customers to collect devises and resolve Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached of time. Ensure what is supposed to be collected was collected Daily tracking of couriered (low touch
Responsible for making outbound calls to obtain new customer business as well as service existing customers
inform them about new products or services, and collect feedback for a database.
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful | Temp to Perm Responsible for making outbound calls to obtain new customer business as well as service inform them about new products or services, and collect feedback for a database. Minimum 5 years working Package Desired Work Experience: 5 to 10 years Cold calling: 2 years (Required) Thank you for applying with
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful | Temp to Perm Responsible for making outbound calls to obtain new customer business as well as service inform them about new products or services, and collect feedback for a database. Minimum 5 years working Package Desired Work Experience: 5 to 10 years Cold calling: 2 years (Required) Thank you for applying with
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer