Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
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motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets >
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
RESPONSIBILITIES:
communications with clients are professional, resulting in compliments. Ensure client investigation deadlines deadlines are met and consultant keeps the client continually in the loop. Provision of an efficient administration updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal verbal. Processing of orders. Communication with clients, sales, warehouse and distribution teams. Offer Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Handle client queries regarding existing policies and other enquiries
Assisting clients with queries
queries
Solving complaints
Updating clients information
Must have experience within Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate Articulate company products and services to brokers/clients Liaise with broker consultants Provide support advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows record of confidence dealing/explaining products to clients/brokers Sound computer skills - Microsoft Office
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .