We're URGENTLY seeking Call Centre Customer service Agents - Permanent Position - Foreshore (Cape Town) claims that was submitted by the customer and this can turn to an irate call. The advisors will need to be patient and have empathy and sympathy with all customers. MUST have Matric / Grade 12 or NQF4 MUST HAVE HAVE 12 months experience working in a call centre (sales or customer service). You also need a clear criminal
style="text-align:center">Vodacom Postpaid Call Centre Consultant
Role: Customer Service Representative.
Location:
will serve the purpose of a liaison between a customer and the relevant internal department.
The
efficiently to customer orders and queries in order to maintain high levels of customer satisfaction.
Customer Service/Internal Sales background.
Packaging
communicator with negotiation skills
URGENT: BPO Call Centre Agents needed
-Our client in the BPO (international) Call Centre are looking looking for strong customer service candidates to join their team for a USA Campaign.
-This will have Matric
We're URGENTLY seeking Call Centre Customer service Agents - Permanent Position - Foreshore (Cape Town) claims that was submitted by the customer and this can turn to an irate call. The advisors will need to be patient and have empathy and sympathy with all customers. MUST have Matric / Grade 12 or NQF4 MUST HAVE HAVE 12 months experience working in a call centre (sales or customer service). You also need a clear criminal
exists at Corporate Office for an experienced Customer Service Specialist in Network Planning Service formulation for Customer Care Lead research and benchmarking as input into the development of the customer care care strategy and obtain cross functional input - customer intelligence, forecast and applicable technical plans Define the Customer Care Policy & Procedures based on the targeted customer service culture practises in the field; and customer behaviour and trends in order develop customer engagement programs. Understand
prepare you for a successful career in the contact center industry (should the candidate say they have experience aligned to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable) vibrant, energetic and extremely passionate about customer service R24.75phr to R39phr
prepare you for a successful career in the contact center industry (should the candidate say they have experience aligned to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable) vibrant, energetic and extremely passionate about customer service R24.75phr to R39phr
of customer resolution and standard operating processes. Have the ability to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular calibration sessions and performance Attention to detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will be an added advantage if they have USA / customer care experience.
of customer resolution and standard operating processes. Have the ability to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular calibration sessions and performance Attention to detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will be an added advantage if they have USA / customer care experience.