specialist with a knack for sales and supply chain management? Do you excel in leading teams to deliver exceptional G.U.D Holdings As the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' lead and motivate the customer services team, manage incoming orders, and develop customer service improvement the best position to succeed. Customer Order management : Ensure accurate capture and confirmation of sales targets, and maintain effective order book management. Order monitoring and Communication: Monitor
Minimum requirements:
specialist with a knack for sales and supply chain management? Do you excel in leading teams to deliver exceptional G.U.D Holdings As the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' lead and motivate the customer services team, manage incoming orders, and develop customer service improvement the best position to succeed. Customer Order management : Ensure accurate capture and confirmation of sales targets, and maintain effective order book management. Order monitoring and Communication: Monitor
Responsibilities:
/>Log incoming service calls with all required information (date, time, customer name, contact name, telephone
/>Ensure that when calls are logged off that all information is documented (date, time, call number, repairs
parts and spares x3 quotes preferably, send to Manager for approval, Procurement will release PO.
Ensure
them throughout the service process. Providing information about services, pricing, and timelines in a clear guidelines, and customer concerns. Parts and Inventory Management: Ordering necessary parts and materials for vehicle records of parts inventory and usage. Work Order Management: Tracking the progress of service jobs and updating
them throughout the service process. Providing information about services, pricing, and timelines in a clear concerns.
coordinating regional office functions and logistics, managing purchases, and providing assistance with member activations.
for a Driver: Light Duty Reporting to the Parts Manager, this position will be suitable for an individual defects, missing tools, spare wheel and report to Manager Check that all vehicles are locked and that the excellent verbal communication skill Excellent time management skills Problem solving Driver Trainer Qualification
to work productively under pressure. Ability to manage time effectively. Good communication skills with (speak, write, read) KEY PERFORMANCE INDICATORS Manage discrepancy reports and advising clients of damaged min. Daily reporting on unresolved issues to management and any written complaints received. Forward delivery reports by customer as and when required by management. Assist with data capturing and pod capturing