Field Agent Jobs in South Africa

Bmw Team Leader NEW

Midrand

Negotiable

of +- 21agents

Coaching and developing agents through continuous one-on-one sessions i.e. daily and updating matrix

Manage and motivate agents through different forms

Quality management/improvement call evaluations for each agent weekly

Ensure that all agents meet agent adherence and reach service

Set key performance indicators for agents and review agent performance according to KPIâ€™s in conjunction Centre Manager on a regular basis

Assist in agent career development and identify training needs

Resolve

for this search.